Terms and Conditions

The Terms and Conditions were last updated on 12 September 2025

1. Introduction

These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional agreements relating to your relationship with us or to products or services you receive from us. If any provisions of the additional agreements conflict with these Terms, the provisions of those additional agreements shall prevail.

2. Binding nature

By registering on this website, accessing it, or using it in any other way, you agree to the terms set out below. Mere use of this website implies knowledge and acceptance of these Terms and Conditions. In some specific cases, we may also ask for your express consent.

The prices quoted by “PLS AG” include, unless otherwise stated, the statutory value added tax, any advance recycling fees (ARF) and copyright levies on electronic devices. The prices are quoted net in Swiss francs (CHF). Any shipping costs will be charged additionally, unless otherwise provided, and are payable by the customer. Shipping costs are shown separately during the ordering process. Technical changes, errors and misprints are reserved; in particular, “PLS AG” may change prices at any time and without prior notice. Consulting and support services are not included in the sales prices.

The offers on this website constitute a non-binding invitation to the customer to order products and/or services on “automaten24.ch”. By placing an order via this website, including acceptance of these T&Cs, the customer submits a legally binding offer to conclude a contract. “PLS AG” then sends an automatic “order confirmation” by email, confirming that the customer’s offer has been received by “PLS AG”. Orders placed are binding on the customer. Unless otherwise stated, there is no right of return or withdrawal. The contract is concluded as soon as “PLS AG” sends a declaration of acceptance by email confirming the shipment of the ordered products or services. Orders are dispatched only after full payment has been received (exception: delivery against invoice) and provided the goods are available. If, after the contract has been concluded, it turns out that the ordered goods cannot be delivered or cannot be delivered in full, “PLS AG” is entitled to withdraw from the entire contract or from part of the contract. If the customer’s payment has already been received by “PLS AG”, the payment will be refunded to the customer. If no payment has yet been made, the customer will be released from the obligation to pay. “PLS AG” is not obliged to provide substitute delivery in the event of termination of the contract.

The customer has the payment options stated during the ordering process available.
“PLS AG” reserves the right to exclude customers from individual payment options without stating reasons or to insist on advance payment.
“PLS AG” may charge default interest of 5% per year as well as a reminder fee of up to CHF 20.- per reminder in the event of late payment by the customer.
The products delivered to the customer remain the property of “PLS AG” until full payment has been made.

Deliveries are sent by post, courier service or personal delivery to the address specified by the customer in the order. Invoicing is carried out by email or by post. Upon dispatch, benefit and risk pass to the customer, insofar as this is legally permissible.
If delivery cannot be made or the customer refuses acceptance of the delivery, “PLS AG” may terminate the contract after sending a notice of complaint by email to the customer and granting a reasonable period, and invoice the costs incurred.
The customer is obliged to inspect the delivered goods immediately upon receipt of delivery and to notify any defects for which “PLS AG” provides a warranty immediately in writing by letter or email to the address given in the (>Imprint) notice.
Returns to “PLS AG” are at the customer’s expense and risk. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address specified by “PLS AG” in the (>Imprint) notice.
If, upon inspection by “PLS AG”, it turns out that the goods have no identifiable defects or that the defects are not covered by the manufacturer’s warranty, “PLS AG” may charge the customer for the costs incurred, the return shipment or any disposal.

7. Electronic communication

By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically on our website or by email, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, including, but not limited to, the requirement that such communications be in writing.

8. Intellectual property

We or our licensors own and control all copyright and other intellectual property rights in the website and the data, information and other resources displayed on or accessible through the website.

All rights reserved

Unless otherwise stated, you are not granted any license or other right under any copyright, trademark, patent or other intellectual property right. This means that without our prior written permission, you may not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, modify, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market or commercialize any resources from this website in any form, unless mandatory legal provisions (such as the right of quotation) provide otherwise.

9. Third-party property

Our website may contain hyperlinks or other references to websites of other parties. We do not monitor or review the content of websites of other parties that are linked from this website. Products or services offered by other websites are subject to the Terms and Conditions of those third parties. Opinions or materials expressed on those websites are not necessarily shared or endorsed by us.

We are not responsible for the privacy practices or content of these websites. You bear all risks associated with the use of these websites and any related third-party services. We accept no responsibility for any loss or damage of any kind arising from your disclosure of personal data to third parties.

10. Responsible use

By visiting our website, you agree to use it only for its intended purposes and in accordance with these Terms, any additional agreements with us, and applicable laws, regulations and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute material that consists of malicious computer software (or is linked to such software); you must not use data collected from our website for direct marketing activities or carry out systematic or automated data collection activities on or in relation to our website.

Participation in activities that cause or may cause damage to the website or impair its performance, availability or accessibility is strictly prohibited.

11. Registration

You may register for an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to disclose your passwords, account information or secure access to our website or services to any other person. You may not allow any other person to use your account to access the website, as you are responsible for all activities carried out through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After termination of your account, you will not attempt to register a new account without our permission.

12. Refund and return policy

Right of withdrawal

You have the right to withdraw from this contract within 10 days without giving any reason.

The withdrawal period expires after 10 days from the day on which you, or a third party designated by you other than the carrier, take possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). Our contact information can be found below. You may use the attached sample withdrawal form, but it is not mandatory.

You may also electronically fill out and submit the sample withdrawal form or any other clear statement on our website.

If you use this option, we will promptly send you an acknowledgment of receipt of such withdrawal on a durable medium (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send the notice exercising the right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (with the exception of any additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we received notice of your withdrawal from this contract. For this reimbursement, we will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

You must return or hand over the goods to us or to a person authorised by us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days expires.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if that loss in value is due to handling of the goods that was not necessary for checking their condition, characteristics and functioning.

Please note that there are some legal exceptions to the right of withdrawal, so some items cannot be returned or exchanged. We will inform you if this applies in your specific case.

13. Idea submission

Do not submit ideas, inventions, works or other information that may be considered your own intellectual property and that you wish to present to us, unless we have first signed an agreement on intellectual property or a confidentiality agreement. If you provide us with your content without such written consent, you grant us a worldwide, irrevocable, non-exclusive and royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in all existing or future media.

14. Termination of use

We may, at our sole discretion, temporarily or permanently change or discontinue access to the website or any service on it at any time. You agree that we shall not be liable to you or any third party for any such change, suspension or termination of your access to the website or your use of the website or of any content you have shared on the website. You are not entitled to compensation or other payment, even if certain functions, settings and/or content to which you have contributed or on which you have relied are permanently lost. You may not circumvent or attempt to circumvent any access restriction measures on our website.

15. Warranties and liability

Nothing in this section shall limit or exclude any warranty implied by law, the limitation or exclusion of which would be unlawful. This website and all content on the website are provided «as is» and «as available» and may contain inaccuracies or typographical errors. We expressly disclaim any and all express or implied warranties of any kind regarding the availability, accuracy or completeness of the content. We do not guarantee that:

• this website or our products or services will meet your requirements;
• This website will be available uninterrupted, promptly, securely or error-free;
• the quality of the products or services you purchase or receive through this website meets your expectations.

Nothing on this website constitutes, or is intended to constitute, legal, financial or medical advice of any kind. If you require advice, you should consult an appropriate professional.

The following provisions of this section shall apply to the fullest extent permitted by law and shall not limit or exclude our liability in relation to matters for which it would be unlawful for us to limit or exclude our liability. In no event shall we be liable for any direct or indirect damages (including damages for loss of profits or revenue, loss or damage of data, software or databases, or loss or damage of property or data) suffered by you or any third party arising from your access to or use of our website.

Unless expressly provided otherwise in any additional agreement, our maximum liability to you for all damages arising out of or in connection with the website or any products and services marketed or sold through the website, regardless of the form of legal action giving rise to the liability (whether in contract, equity, negligence, intentional conduct, tort or otherwise), shall be limited to the total price you paid to us for the purchase of such products or services or for use of the website. Such limitation shall apply to all your claims, actions and causes of action of any kind and nature.

Used items are sold as seen and excluding any warranty or guarantee.

16. Privacy

To access our website and/or our services, you may be required to provide certain personal information as part of the registration process. You agree that any information you provide will always be accurate, correct and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails we send to you are solely related to the provision of the agreed products or services.

We have developed a policy to address any concerns regarding data protection. For more information, please see our Privacy Policy and our Cookie Policy.

17. Export restrictions / compliance with laws

Access to the website from territories or countries where the content or purchase of the products or services sold on the website is illegal is prohibited. You must not use this website in violation of the export laws and regulations of Switzerland.

18. Assignment

You may not assign, transfer or subcontract any or all of your rights and/or obligations under these Terms to any third party without our prior written consent. Any purported assignment in breach of this section shall be null and void.

19. Breaches of these Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, in the event of any breach of these Terms and Conditions we may take such action as we deem appropriate, including temporarily or permanently suspending your access to the website, contacting your internet provider to request that it blocks your access to the website, and/or taking legal action against you.

20. Force majeure

Except for the obligation to make payment, a delay, failure or omission by either party in performing or complying with any of its obligations under this Agreement shall not be deemed a breach of these Terms and Conditions if and for as long as such delay, failure or omission is caused by any reason beyond that party’s reasonable control.

21. Indemnification

You agree to indemnify, defend and hold us harmless from and against all claims, liabilities, damages, losses and expenses arising out of or relating to your breach of these Terms and of applicable laws, including intellectual property rights and privacy rights. You shall promptly indemnify us for all damages, losses, costs and expenses incurred by us as a result of such claims.

22. Waiver

The failure to enforce any of the provisions of these Terms and Conditions and any agreement, or the failure to exercise any termination option, shall not be deemed a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any of these agreements or any part thereof, or the right thereafter to enforce each and every provision.

23. Language

These Terms and Conditions shall be interpreted and construed exclusively in German. All notices and correspondence shall be drafted exclusively in this language.

24. Entire agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and PLS AG in relation to your use of this website.

25. Updating these Terms and Conditions

We may update these Terms and Conditions from time to time. It is your responsibility to regularly review these Terms and Conditions for changes or updates. The date stated at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions shall take effect as soon as such changes are published on this website. Your continued use of this website after the publication of any changes or updates shall constitute your agreement to comply with and be bound by these Terms.

26. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of Switzerland. The courts of Switzerland shall have jurisdiction over all disputes relating to these Terms and Conditions. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, that part or provision shall be modified, deleted and/or enforced to the maximum extent permitted so as to give effect to the intention of these Terms and Conditions. The remaining provisions shall not be affected.

27. Contact information

This website is owned and operated by PLS AG.

You may contact us regarding these Terms and Conditions via our Contact page.

28. Download

You may also download our Terms and Conditions as a PDF file.

.entry-content[data-ast-blocks-layout] > * { margin-left: 0px; margin-right: 0px; max-width: none!important; }